Our 30 Days Money Back Guarantee
Its pretty simple really. If you didn’t like our work when we deliver your data or software and we can’t fix what’s wrong with the data or software, you can get a full refund. No questions asked.
Please note the following important notes about our 30 days money back guarantee
To be eligible for our 30 days money back guarantee, you must report any issues with your project within 2 days of first delivery and provide indication that you like for a refund before any subsequent project deliveries. You will forfeit any claims for our 30 day money back guarantee, if you didn’t request a refund on the first project milestone delivery.
In very rare circumstances we will let you know that you are not eligible for a full refund before you make a payment, depending on the complexity or nature of your project. If this is communicated prior to your payment, you will also waive your right for our 30 days money back guarantee.
We also believe in fair business. So please don’t take our money back guarantee as a replacement for free work, unless we specify that our work is free of charge for you.
Please make sure you are happy with our 30 days money back guarantee before making a payment to an invoice. If you have any questions, please contact your project consultant for further clarifications.