As an e-commerce entrepreneur, you wear many hats.
We get it, money can be tight when you’re growing your business. Whether it be managing the books, handling your store’s social media, customer service, and of course product management… you’ve got a lot on your plate.
This is why delegating work wherever possible will free up your time doing menial tasks and instead allow you to focus on what matters. One area you can work on improving is your order placement process which as you know is a tedious process, even with all the available plugins out there.
Let’s talk about outsourcing vs. automation
To solve your problem of order placements, you may have tried or thought of trying outsourcing. While effective outsourcing (hiring a dedicated individual to take over a task) may give you back your time – have you ever thought about whether it’s really worth the money? In many cases, you can get away with outsourcing overseas where a lower rate will afford you a part-time or even full-time employee. But think about the overall, ongoing costs, can your business really afford this constant cash flow?
In the beginning, it’s also a matter of not knowing whether you’ll see an ROI.
If you run a dropshipping store, you’re probably familiar with Aliexpress, and you’re also probably familiar with the annoying captcha that is essential to the order process. It’s easy to understand why they do it of course, to ensure you’re a human and not a robot, but this can really put a pause in your business – especially if you need to process hundreds of orders. Even with the help of an outsourced employee, this can easily take hours, which can put a big dent in your bottom line.
So what’s the solution, how do I really automate my Shopify orders?
You need a tool that not only allows you to place specific parameters on your orders but also automatically solve those annoying captchas! Scraping Solutions can build you your very own tool for less than $500 (yes, a one time cost!) that does all of the above. Save your time and your money, contact us with your exact Shopify specifications and we’ll build a tool to match.
What about automating cancelled orders?
It’s unavoidable, at some point a customer will change their mind or realise they’ve ordered the wrong size or colour. Whatever the case, you have received the money, but cannot deliver.
Even though Shopify provides you with email notifications whenever an order is cancelled, you still have to sift through thousands of unwanted emails in your inbox in order to get to the cancellation messages. This is not only a waste of time for you, it can cause a decline in your customer satisfaction rates if you fail to cancel an order within a reasonable time frame. Instead of this manual checking day in and day out, we offer solutions that automatically scan for emails with certain keywords, extract content and then we put into an easy to read spreadsheet for you. This way you can get to processing cancellations quicker and keep your customers happy.